Customer story · Belgium

UZ Leuven

Belgium's largest university hospital books rooms, catering and services across three campuses from Outlook.

Background

UZ Leuven is Belgium's largest university hospital, with three campuses, around 2,000 beds and around 10,000 employees.

Challenge

UZ Leuven needed a central reservation system to find and book rooms by location, size and facilities, combined with catering and other services, fully integrated with Microsoft Exchange and Outlook.

Solution

UZ Leuven implemented Resource Central and Digital Sign Client, delivered by reseller partner IKANDA. 80 meeting rooms have digital conference room signs, and staff order catering, adjust attendee counts, book table setups, Wi-Fi codes and parking from the same tool.

Result

Three years after implementation, the system is considered indispensable to the organisation.

“We have a lot of infrastructure, including a lot of meeting infrastructure. And I have to say now three years after implementation I think it's impossible to imagine the organization without Resource Central.”
AnneMie Glorieux · Responsible Space Planning, UZ Leuven
All customer stories